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Telecom

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Contact Center Wallboards: Keeping Agents Engaged and Motivated
Telecom - Roswell (Georgia) - April 3, 2025 Free

Revolutionize Your Contact Center with Interactive Wallboards! Keep Your Agents Motivated & Engaged with Visual Metrics. Boost Your Customer Satisfaction! Read our latest blog to learn more.
Avaya Salesforce CTI Integration - NovelVox
Telecom - Roswell (Georgia) - April 1, 2025 Free

Streamline customer interactions by seamlessly integrating Avaya CTI with Salesforce. Enhance the efficiency of agents and customer interactions by optimizing AHT and FCR, enabling them to access real-time information, and streamlining workflows.