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Epic CTI Connector | Seamless Integration with Epic EHR for Contact Center EfficiencyTelecom - Roswell (Georgia) - November 17, 2025 FreeBoost your healthcare contact center’s performance with the Epic CTI Connector. Integrate your telephony system with Epic EHR for click-to-dial, automatic screen-pop of patient records, and real-time call logging—giving agents full c...
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ServiceNow CTI Integration for Contact Centers | Benefits & Key Features - NovelvoxTechnology - Roswell (Georgia) - November 25, 2025 Free
Discover how ServiceNow CTI integration enhances contact center performance by connecting ServiceNow with Cisco, Avaya, Genesys, Amazon Connect, and more. Enable screen pops, click-to-dial, unified call controls, and smarter workflows to bo...
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Unified Agent Desktop | NovelVox Contact Center SolutionsTechnology - Roswell (Georgia) - December 19, 2025 Free
Discover NovelVox’s Unified Agent Desktop — a powerful interface that brings telephony, CRM, and third-party apps together for contact centers. Empower agents with real-time customer insights, streamlined workflows, and faster s...
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Amazon Connect Agent Desktop | NovelVox Unified Agent DesktopTechnology - Roswell (Georgia) - January 8, 2026 Free
Empower your Amazon Connect contact center with the NovelVox Amazon Connect Agent Desktop. Integrate telephony, CRM, and business apps into one Unified Agent Desktop to deliver real-time customer insights, streamlined workflows, and faster perso...
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Supervisor Desktop | NovelVox Unified Agent DesktopTechnology - Roswell (Georgia) - January 14, 2026 Free
Optimize contact center performance with the NovelVox Supervisor Desktop. Monitor real-time agent activity, manage workflows, and access unified customer context in one interface to improve efficiency, coaching, and support outcomes.
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