Roswell

Listings

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  Microsoft Dynamics 365 CTI Connector for Contact Centers from NovelVox

  Telecom - Roswell (Georgia) - March 28, 2025 Free

  Unify agent experience and offer a personalized customer experience with NovelVox Microsoft Dynamics CTI Connectors. Seamlessly connect Microsoft Dynamics 365 CRM with your existing telephony system to empower your agents like never before. Read our ...

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  Help Desk Ticketing System Software - NV Desk

  Telecom - Roswell (Georgia) - March 26, 2025 Free

  Unlock the potential to resolve tickets faster with our cloud-based, unified CX solution, seamlessly connecting your contact center with a powerful Help Desk Ticketing System Software, eliminating the need for additional integrations or CTI connector...

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  What is CTI or Computer Telephony Integration?

  Telecom - Roswell (Georgia) - March 24, 2025 Free

  CTI, or Computer Telephony Integration, is a technology that links computer systems with telephone systems, enabling call center agents to handle calls and access customer information from their computer, improving efficiency and customer service.

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  Increase Agent Efficiency With A Call Center Wallboard

  Telecom - Roswell (Georgia) - March 20, 2025 Free

  A call center wallboard allows you to monitor performance in real time. Wallboards at call centers are quite helpful for controlling agents and building a strong client experience. This keeps agents updated from other areas of the floor, encouraging ...

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  Call Center Wallboard Software - NovelVox

  Telecom - Roswell (Georgia) - February 21, 2025 Free

  Call center wallboard software provides real-time performance monitoring that can be seen by all on the floor. Advance call center wallboard enables agents to align with businesses' goals and stay up-to-date with business alerts across the floor to e...

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  Zendesk Avaya CTI Integration - NovelVox

  Business Opportunities - Roswell (Georgia) - February 20, 2025 Free

  Equip agents with essential caller information on the unified Zendesk interface, thereby eliminating the hassle of screen switches. Ensure contextually relevant and personalized conversations with Zendesk Avaya integration.



Maximize CSAT Scores with HubSpot CTI Integration

Business Opportunities - Roswell (Georgia) - February 17, 2025 Free

Boost customer satisfaction (CSAT) with HubSpot CTI Integration! Explore a proven method to improve customer satisfaction by seamlessly integrating HubSpot CTI Connector.  



Avaya Agent Desktop - NovelVox

Business Opportunities - Roswell (Georgia) - February 14, 2025 Free

Increase employee productivity and achieve more with Avaya Agent Desktop. By integrating Avaya contact center with all your third-party applications, you can reduce Average Handling Time (AHT) and improve First Call Resolution (FCR).



Key Features of NovelVox Smart CTI Connector

Business Opportunities - Roswell (Georgia) - February 10, 2025 Free

Learn how NovelVox Smart CTI Connector can enhance your customer service by providing seamless call handling, intelligent routing, automated popups, performance management, and third-party integrations for optimal customer service.



How Bot and IVR Integrations Are Playing an Important Role in Contact Center

Telecom - Roswell (Georgia) - January 29, 2025 Free

Bot and IVR integrations to your contact center systems can elevate your business operations and take them to the next level. Find out how such integrations automate workflows, deliver faster resolutions, reduce costs, and ultimately help your team f...



Changing the Patient Experience with EPIC CTI Connector

Technology - Roswell (Georgia) - January 14, 2025 Free

Discover the innovative features of Epic CTI Connector with NovelVox! Our CTI connector is transforming patient interaction through 7 revolutionary methods, enhancing patient experiences with efficient communication, improved processes, and a new era...