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ServiceNow CTI Integration for Contact Centers | Benefits & Key Features - NovelvoxTechnology - Roswell (Georgia) - November 25, 2025 FreeDiscover how ServiceNow CTI integration enhances contact center performance by connecting ServiceNow with Cisco, Avaya, Genesys, Amazon Connect, and more. Enable screen pops, click-to-dial, unified call controls, and smarter workflows to bo...
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Epic CTI Connector | Seamless Integration with Epic EHR for Contact Center EfficiencyTelecom - Roswell (Georgia) - November 17, 2025 Free
Boost your healthcare contact center’s performance with the Epic CTI Connector. Integrate your telephony system with Epic EHR for click-to-dial, automatic screen-pop of patient records, and real-time call logging—giving agents full c...
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Effortlessly Connect Your Contact Center with 100+ Apps - NovelvoxTelecom - Roswell (Georgia) - September 26, 2025 Free
NovelVox enables businesses to unify their systems, streamline operations, and deliver connected customer experiences. With 100+ prebuilt integrations—across CRMs, EMRs, billing platforms, core banking systems, and more—NovelVox helps age...
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Avaya Agent Desktop - NovelvoxTelecom - Roswell (Georgia) - September 22, 2025 Free
Avaya Agent Desktop by NovelVox delivers a unified agent workspace for Avaya AACC, AES & IPO contact centres. Seamlessly integrate 100+ CRMs, ticketing, EMR/EHR and legacy apps. Reduce handling time, boost first-call resolution, and provide perso...
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